Wednesday, August 03, 2005

THE AUTOCITY TOUCH AT WORK!

PLEASE SEE BELOW FOR A GREAT EXAMPLE OF THE AUTOCITY TOUCH AT WORK....GIL,
GREAT JOB!

LP

Name: Paul Espeseth
Comments:
Mr. Perez, just a quick note to acknowledge Gil Reyes for going the extra
mile for a customer who is also a real car guy. I am certain that you are
aware that because of Pontiac's incredibly stupid design of the front plate
bracket on the G.P., mounting it to the car causes permanent damage. I have
already complained to Pontiac about a design that defaces a brand new car.
It is unnecessary and unconscionable. Gil and Veda in the body shop made it
right. I appreciate his doing the right thing, but what is most appreciate
is the manner in which he did it. When I spoke to him about it, with no
hesitation whatsoever he stated, "We are not satisfied until you are
satisfied." I tip my hat to Gil, please convey to him my thanks.

0 Comments:

Post a Comment

<< Home